Shipping Policy
Brand: FEELIT
Effective Date: 15 July 2025
Contact Email: contact@ifeelit.in
Website: www.ifeelit.in
1. Order Processing Time
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All orders are processed within 1–2 business days (excluding Sundays and public holidays).
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Once your order is processed and dispatched, you will receive a confirmation email with tracking details.
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Custom packaging or high-demand periods may extend processing by 1 additional day.
2. Shipping Timeline
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 2 & 3 Cities | 4–6 business days |
| Remote Areas | 5–8 business days |
Note: Delivery times may vary based on courier partner logistics, weather conditions, and unforeseen circumstances.
3. Shipping Charges
We strive to offer free shipping on most pillow orders, ensuring the best value for our customers.
4. Shipping Coverage
We currently ship across India.
International shipping is not available at this time.
5. Delivery Attempts & Undelivered Packages
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Our courier partners will attempt delivery twice. If unsuccessful, the package will be returned to us.
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Re-shipping can be arranged, but will be subject to additional shipping charges.
6. Damaged / Open Package on Delivery
If you receive a tampered, open, or visibly damaged package, please:
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Do not accept the delivery, and
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Inform us immediately at contact@ifeelit.in with images of the package
We will investigate and resolve it promptly.
7. Tracking Orders
Once dispatched, you will receive an email and SMS with tracking details. You can track your order directly from the courier partner’s link provided.
8. Need Support?
We’re always here to help:
Email: contact@ifeelit.in
